Are international orders eligible for returns and exchanges?Updated 2 years ago
Absolutely. We are happy to honor the same 30-day return & exchange policy on all regular price items. All international returns should be shipped to us at your cost. Please note that custom orders, underwear/hosiery and final sale items cannot be returned or exchanged.
Should you decide to return an order for refund, please note that No Man Walks Alone cannot be responsible for any shipment costs, customs duties or other fees associated with that return shipment, and that if any such costs are incurred, they will be deducted from your refund.
For European orders, please start your return at https://eu-nomanwalksalone.happyreturns.com and follow instructions to return your items. European returns must be shipped to the below address:
RAJ Services c/o No Man Walks Alone
57 Rue Charles Delescluze, Lot 37,
ZI de la Noue,
93170 Bagnolet - France
Tel: +33149887685
For Canadian orders, please start your return at http://nomanwalksalone.happyreturns.com and follow instructions to return your items. Canadian returns must be shipped to the below address:
No Man Walks Alone
336 West 37th Street
Suite 300
New York, NY 10018 - USA
Tel: +1-646-582-0880