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Shopping help

What is my size? How can I figure out the best fitting size for me?

No Man Walks Alone recognizes that proper fit is essential to fully enjoying your clothing and footwear. In addition to the manufacturer size, we strive to provide measurements for all sized items. We take all these measurements ourselves, using the

Can I return an item?

We want every customer to be fully satisfied with each purchase. If an item doesn’t fit or isn't what you hoped, we offer free exchanges and returns. Items must be returned within 30 days of purchase, unworn, unused, unwashed, unaltered and with all

Are international orders eligible for returns and exchanges?

Absolutely. We are happy to honor the same 30-day return & exchange policy on all regular price items.  All international returns should be shipped to us at your cost.  Please note that custom orders, underwear/hosiery and final sale items cannot be

I bought something x days ago and the price is now marked down. Do you provide sale price adjustments?

We very much value the support provided by customers who place orders at regular price, as this is essential to the survival of the business. It is also the nature of the retail business to mark down unsold items to make room and fund the next season

Do you provide a warranty?

Due to the nature of clothes and fashion accessories, and the normal wear and tear for these types of products, we warrant our products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of

My purchase didn't work out. How can I return an item?

You can return any item purchased on for free within 30 days of the delivery date. Here’s how: Either log into your account and request a return authorization at ; or email customer@nomanwalksalon

My size is sold out. Will you restock it?

Because we work with small makers who have limited capacity, and because we hate to waste their talent on products that will sit unsold, we always by small quantities of every item - sometimes only one in each size.   That means, of course, that size

How do your G. Inglese shirts fit? Why are you not providing shoulder measurements?

Our G. Inglese shirts are sized in neck sizes, in centimetres. So a typical US neck size 15.5" would be roughly a size 39 (15.5 x 2.54).  The collar will be slightly larger when fresh out of the box - it is normal and is because the shirtmakers are t

What is my G. Inglese shirt? I'm a jacket size 40, should I take a size 40 shirt?

Our G. Inglese shirts are sized in neck sizes, in centimetres. The sizes are not chest sizes in inches. The two numbers are unrelated. So you would need to refer to your usual shirt size (neck size). A typical US neck size 15.5" would be roughly a si

What is my size in Heschung Thuya?

Heschung uses European sizes, which are also the equivalent of UK sizes, i.e. often 1/2 to 1 size less than a US size. That said, the Thuya model has a generous volume and also relaxes with wear.   Based on our own experience, and that of many of our

I've never worn this maker before. What do these sizes mean and how do I know my size?

With makers from all around the world, spanning different disciplines and design ethos, there is inevitably some variation in the sizing notation used and what those sizes compare to. While we aim to have detailed measurements for every garment throu

What does this Sublime hat size mean?

Sublime hats have a soft construction, without a stiff headband, so their sizing is more forgiving and they choose to use a different convention than standard hat sizes. For the most part, 0 is about a 57-58 traditional hat size, 1 is 58-59, and 2 is

Do you have a traditional store I can visit?

While we do not operate a traditional store that you could browse, we have a showroom area in our office on West 37th St, and we can have people visit for private shopping appointments. All of the stock is on location so we can pull anything you'd wa

How can I know more about the items you selected?

Online shopping is not always easy and we recognize that it often helps to see clothes worn and discussed in more details. We hold a weekly livestream on Instagram every Friday at 1:30pm ET during the new arrivals seasons, and that is always a great