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Shipping & Returns

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What is the cost to ship my order?

No Man Walks Alone offers FREE STANDARD SHIPPING ON ALL ORDERS in US and Canada. Customers in the US are able to upgrade to Express shipping at checkout when making a purchase. Cost for Express shipping varies based on the weight and size of the orde

What countries do you ship to?

We are currently shipping to a variety of international destinations. At checkout, if you are able to select your country for the shipping address, it means that we do ship there. If you don't see your country in the list, we are unfortunately not ab

Do you ship orders every day?

COVID-19 UPDATE Due to the spread of COVID-19, we have taken measures to ensure the health and safety of our customers and staff. These include temporarily closing our NYC showroom to visitors, and reducing the pace of order fulfillment and shipm

What carrier do you use for shipping? How do I track my order?

UPS and FedEx are our couriers for all US domestic shipments.  Colissimo, UPS and DHL are our preferred couriers for EU shipments. Our packages typically do not require a signature upon delivery. You will receive an e-mail containing your Tracking Nu

When will my order arrive?

COVID-19 UPDATE Due to the spread of COVID-19, we have taken measures to ensure the health and safety of our customers and staff. These include temporarily closing our NYC showroom to visitors, and reducing the pace of order fulfillment and shipm

My purchase didn't work out. How can I return an item?

You can return any item purchased on nomanwalksalone.com for free within 30 days of the delivery date. Here’s how: Either log into your account and request a return authorization at https://nomanwalksalone.com/rma/ ; or email [email protected]

I entered my shipping or billing address wrong at checkout. How can I fix it?

No problem - we understand that typos happen or autocomplete fills in the wrong information. If you could please just email us at [email protected] as soon as you notice the error, we can make the adjustment before your order goes out.

I live in (or am visiting) New York City, can I pick my order up?

COVID-19 UPDATE Due to the spread of COVID-19, we have taken measures to ensure the health and safety of our customers and staff. These include temporarily closing our NYC showroom to visitors, and reducing the pace of order fulfillment and shipm